AppOnTheRun is designed for field service businesses with a mobile workforce, such as electricians, plumbers, pool services, delivery services, landscapers, etc. If your workers spend most of their time out in the field, AppOnTheRun is made for you.
AppOnTheRun is a subscription-based application. There is a flat $50 monthly fee and 25¢ fee for each completed scheduled visits in AppOnTheRun. For example, if you completed 100 calls in April, your subscription bill for April will be $75. ($25 in calls+$50 flat fee)
If you know how many visits you perform in a month, you should have a good estimate as to what AppOnTheRun will cost for you.
For Back-Office Users:
AppOnTheRun is a cloud-based web program, so you only need a web-enabled computer or mobile device to access AppOnTheRun's management system. AppOnTheRun is compatible with all major browsers. (Internet Explorer, Firefox, Chrome, and Safari)
For Field Workers:
An Android phone or tablet, iPhone or iPad. A device with GPS tracking and cellular data plan is recommended for the most accurate and timely synchronization of field worker schedule information, field worker job detail entries, and field worker location tracking data.
MapOnTheRun installed on each phone/tablet you wish to track with GPS. The premium version of MapOnTheRun is complementary with an AppOnTheRun subscription.
AppOnTheRun has to be linked to Quickbooks to allow for automated billing. There are ways to operate AppOnTheRun without Quickbooks but it is not recommended.
If do not already use QuickBooks®, see http://quickbooks.intuit.com/ for more information about QuickBooks® accounting software. For your convenience, we are QuickBooks® resellers and would be happy to help you get started.
Both AppOnTheRun and AppOnTheRun VE offer all the features required to run your small mobile business–contract creation, dispatch scheduling, GPS tracking, receipt printing, invoice compilation, proposal creation, job tracking, and much more.
AppOnTheRun VE includes a virtual environment (VE) with your AppOnTheRun web application. A virtual environment is a computer that runs “in the cloud.” That is, you can connect to your computer over the internet from virtually anywhere, and your computer will be running on our servers, where we will be able to maintain it for you. On your virtual computer, we will install and maintain Microsoft Office® products and Intuit QuickBooks®. You can have one or more VEs configured with AppOnTheRun VE. The point of AppOnTheRun VE is to give you one less thing to worry about.
If you subscribe to AppOnTheRun (non-VE), you will be required to run Intuit QuickBooks® on your own computer.
If you are already using QuickBooks® for your business’ accounting, you will be able to import all of your customer-related data (names, addresses, phone numbers, etc.) into AppOnTheRun in only a few minutes. If you are new to QuickBooks®, the time it may take to enter your customer data into the software will depend upon the size of your customer base and whether or not you already have a digital record of customers that may be easily imported into QuickBooks.
Our goal is to help users transition to AppOnTheRun as efficiently as possible. We are here to assist you in getting started with AppOnTheRun and will work closely with you as you get started with our software. We offer four hours of complementary support to our new clients to help tackle the hurdle of initial setup.
AppOnTheRun users are entitled to unlimited AppOnTheRun and Quickbooks® technical support with their subscription. Subscribers are given a phone number to call for live support and an email address to which they may send any questions. AppOnTheRun support phone lines are available Monday-Friday, 9 AM to 6 PM EST.
AppOnTheRun is a web-based application, which means you can use it from PC, laptop, tablet, or smartphone that has a web browser and internet connectivity.
No. We are constantly adding new and useful features, but you will never have to pay to get them. Whenever a new version comes out, you'll get it instantly, automatically, and free of charge.